Incident Investigation: We conduct thorough food safety investigations into incidents such as product contamination, quality issues, safety breaches, or food recalls. Our experts analyze data, inspect processes, interview responsible personnel, and brainstorm with cross-functional department representatives in your food enterprise to gather all relevant information.

Root Cause Identification: Using a combination of industry best practices and analytical tools, we can pinpoint the root causes of the food quality and food safety issues you’ve encountered. This often involves looking beyond the surface-level symptoms to find underlying systemic problems.

Recommendations and Action Plans: Once the root causes are identified, we provide actionable recommendations and detailed action plans. These plans outline easy-to-implement steps to rectify the food safety and/or food quality issues and prevent their re-occurrence.

Preventive Measures: We work with your team to develop preventive measures that address not only the specific incident but also other potential vulnerabilities in your processes.

Employee Training: We do our best to ensure your team understands the findings and that the proposed solutions are essential. We offer training programs to equip your staff with the knowledge needed for effective implementation and maintenance.